Privacy & Cookies

Legal notices

The content of this website is provided for information purposes only and the contents hereof are subject to change without notice. The information is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for any particular purpose. We specifically disclaim any liability with respect to this website and no contractual obligations are formed either directly or indirectly by this website.


Privacy Policy

Your privacy is important to us. This Privacy Policy covers what we collect and how we use, disclose, transfer and store your information.

What information do we collect?

We collect information from you if:

  • you request our brochure.
  • register to attend one of our events.
  • see us at an event and volunteer your personal data.
  • call and request information and volunteer your personal data.
  • enter into a contract of employment with us.
  • enter into a contract for services with us.
  • register a product purchase with us.
  • register a product warranty with us.

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

  • to personalise your experience (your information helps us to better respond to your individual needs).
  • to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • to send periodic emails about our company, product news, event invitations or service information, etc.
  • for the performance of the contract to provide goods/services to you, and as is necessary to carry out our legitimate interests and to comply with any legal requirements.
  • use it to enable us to run the business and manage our relationship with you.
  • effectively, lawfully and appropriately.

How do we protect your information?

  • due diligence and the exchange of privacy notices with 3rd party processors.
  • maintaining up to date anti-spam & virus protection on our servers.
  • GDPR awareness training.
  • physical security measures.

Data sent to third-party data processor is secure and adheres to GDPR regulation.

How we use cookies?

See our Cookie Policy for information on the cookies we use.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We will only disclose your information to third parties if we are legally obliged to do so or where we need to comply with our contractual duties to you.

Third party links

We may include links to third-party sites on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By registering an interest, offering us your information, subscribing and using our site, you consent to this privacy policy.

Right to Withdraw

You can request your information to be withdrawn from our database or update your preferences to reflect what you are interested in and how you would like to receive this information ie: email, post etc at any time by contacting us as below.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on June 8th 2018.

Changes to our Privacy Notices

We’ve also updated our Privacy Notice’s which can be viewed by clicking the links below:

Privacy Notice – Existing Customers

Privacy Notice – Prospective Customers

Privacy Notice – Third Parties

Contacting us (GDPR Data Officer)

If there are any questions regarding this privacy policy you may contact our Data Protection Officer as follows:

Pasture Lane, Clayton, Bradford, BD14 6LT

+44 (0)1274 882633

dataprotection@sherborne-uph.co.uk


Privacy Notice – Existing Customer

General Data Protection Regulation – May 2018

Sherborne Upholstery Limited (Data Controller)

Purpose for processing of data

As our customer, Sherborne Upholstery will need to collect, process and store information about you for the performance of the contract to provide goods/services to you, and as is necessary to carry out our legitimate interests and to comply with any legal requirements. This information will be used for our management and administrative use only. We will keep and use it to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately.

Right to withdraw

Where we are processing information for reasons other than stated above, we will obtain your consent. You have the right to withdraw your consent at any time and we will confirm this when we ask for your consent.

The sort of information we will hold about you includes

Company name, contact name, address, telephone number, email address.

Source of data

Most of the information will be provided by you but in some instances, it may have come from third parties such as furniture retailer and partner companies.

Your data is needed

Your data is needed to enable Sherborne Upholstery to meet its obligations and comply with the performance of our contract to provide goods and services, and to meet its legal obligations. If you do not provide this data, we may be unable in some circumstances to comply with our obligations and we will tell you about the implications of that decision.

Data Retention Period

Data will be retained for as long as legitimately necessary given the type of data. E.g. Financial records will be kept for 6 years plus current.

Recipients/categories of recipient of data

We will only disclose your information to third parties if we are legally obliged to do so or where we need to comply with our contractual duties to you. We may need to pass on certain information to trade finance provider, credit insurer provider, freight provider, sub-contract provider.

Transfers outside of Europe

There are no transfers of data outside of Europe.

Individual rights

You have the right to request access to, and rectification of or erasure of your personal data. In addition, you have the right to restrict processing and the right to data portability in certain circumstances.

You have the right to lodge a complaint to the Information Commissioner’s Office if you believe Sherborne Upholstery has not complied with the requirements of the GDPR or The Data Protection Act with regards to your personal data. If you have any concerns as to how your data is processed, please contact our Data Protection Officer at dataprotection@sherborne-uph.co.uk


Privacy Notice – Prospective Customer

General Data Protection Regulation – May 2018

Sherborne Upholstery Limited (Data Controller)

Purpose for processing of data

As a company pursuing furniture manufacture activities, we may sometimes need to process your data to pursue our legitimate business interests, for example to keep you up to date with our products, upcoming events and offers.

Right to withdraw

Where we are processing information for reasons other than stated above, we will obtain your consent. You have the right to withdraw your consent at any time and we will confirm this when we ask for your consent.

The sort of information we will hold about you includes

Company name, contact name, address, telephone number, address, email address.

Source of data

Provided by you by registering with our website to receive our brochure, registering with our website to be contacted, making contact and leaving contact details when attending calling and requesting information etc.

Your data is needed

Your data is needed to enable Sherborne Upholstery to meet its obligations and comply with the performance of our contract to provide goods and services, and to meet its legal obligations.

If you do not provide this data, we may be unable in some circumstances to comply with our obligations and we will tell you about the implications of that decision.

Data Retention Period

Data will be retained for as long as legitimately necessary given the type of data. Eg. Financial records will be kept for 6 years plus current.

Recipients/categories of recipient of data

We may disclose your information to a sub-contractor for the purpose of product warranty maintenance.

Transfers outside of Europe

There are no transfers of data outside of Europe.

Individual rights

You have the right to request access to, and rectification of or erasure of your personal data. In addition, you have the right to restrict processing and the right to data portability in certain circumstances.

You have the right to lodge a complaint to the Information Commissioner’s Office if you believe Sherborne Upholstery has not complied with the requirements of the GDPR or The Data Protection Act with regards to your personal data. If you have any concerns as to how your data is processed, please contact our Data Protection Officer at dataprotection@sherborne-uph.co.uk


Privacy Notice – Third Parties

General Data Protection Regulation – May 2018

Sherborne Upholstery Limited (Data Controller)

Purpose for processing of data

As a third party supplier, Sherborne Upholstery will need to collect, process and store information about you for the performance of the contract for the supply of goods and/or the provision of services, as is necessary to carry out our legitimate interests and to comply with any legal requirements. This information will be used for our management and administrative use only. We will keep and use it to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately.

Right to withdraw

Where we are processing information for reasons other than stated above, we will obtain your consent. You have the right to withdraw your consent at any time and we will confirm this when we ask for your consent.

The sort of information we will hold about you includes

Company name, contact name, address, telephone number, address, email address.

Source of data

Most of the information will be provided by you but in some instances, it may have come from third parties such as furniture retailers and consumers.

Your data is needed

Your data is needed to enable Sherborne Upholstery to meet its obligations and comply with the management of the contract for the provision of goods and services, and to meet its legal obligations. If you do not provide this data, we may be unable in some circumstances to comply with our obligations and we will tell you about the implications of that decision.

Data Retention Period

Data will be retained for as long as legitimately necessary given the type of data. Eg. Financial records will be kept for 6 years plus current.

Recipients/categories of recipient of data

We will only disclose your information to third parties if we are legally obliged to do so or where we need to comply with the contractual duties between us. We may need to pass on certain information to our customer, freight provider or sub-contract provider.

Transfers outside of Europe

There are no transfers of data outside of Europe.

Individual rights

You have the right to request access to, and rectification of or erasure of your personal data. In addition, you have the right to restrict processing and the right to data portability in certain circumstances.

You have the right to lodge a complaint to the Information Commissioner’s Office if you believe Sherborne Upholstery has not complied with the requirements of the GDPR or The Data Protection Act with regards to your personal data. If you have any concerns as to how your data is processed, please contact our Data Protection Officer at dataprotection@sherborne-uph.co.uk


Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


List of the Sherborne Upholstery cookies

This is a list of the cookies set by the SHERBORNE UPHOLSTERY website, and what each is used for.

Cookie Name: __utma

Google Analytics. This cookie is typically written to the browser upon the first visit to our site. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

Expires 2 years from set/update.

Cookie Name: __utmb

Google Analytics. This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals.

Expires 30 minutes from set/update.

Cookie Name: __utmc

Google Analytics. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility, this cookie will continue to be written and will expire when the user exits the browser.

Expires when the user exits the browser.

Cookie Name: __utmz

Google Analytics. This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to our site.

Expires 6 months from set/update.